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Agriculture
Scaling a rice exporter to EU-buyer compliance in 5 months
A mid-size basmati rice exporter needed to unlock EU retail channels but was blocked by fragmented documentation and inconsistent lot traceability. DKZ delivered an end-to-end compliance rebuild in under half a year.
Leading Basmati Rice Exporter, PunjabLahore & Gujranwala, Pakistan5 months · Full-scope engagement
Headline result
+40% export volume
+40%
Export volume growth
3 / 3
EU buyer audits passed
-65%
Documentation prep time
4 signed
New retail contracts
The Challenge
What the client was facing
- Buyer audits repeatedly flagged inconsistent lot-level traceability across three mills.
- Fumigation records, phyto certificates and shipment paperwork lived in disconnected spreadsheets.
- Two EU importers had placed the account under conditional supply with a 90-day deadline.
Our Approach
How DKZ delivered
- Diagnostic audit of every processing, storage and dispatch site against EU importer checklists.
- Redesigned SOPs, HACCP plan and fumigation logs aligned with IPPC and NPPO requirements.
- Staff training and mock-audit cycles until the internal team could pass audits without support.
- Deployed a lightweight lot-tracking workflow bridging weighbridge, warehouse and shipping.
Services Delivered
The engagement scope
HACCP & GMPNPPO RegistrationSPS DocumentationFumigation SOPsStaff Training
+40%
Export volume growth
3 / 3
EU buyer audits passed
-65%
Documentation prep time
4 signed
New retail contracts
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