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Trade
Rebuilding phyto documentation for a national mango consortium
A consortium of 14 mango exporters had lost credibility with EU and GCC buyers after a season of phytosanitary rejections. DKZ rebuilt their documentation framework, protocols and audit posture from the ground up.
National Mango Exporters ConsortiumMultan & Karachi, Pakistan9 months · Multi-member rollout
Headline result
0 rejected shipments
0
Rejected shipments (season)
-92%
Buyer complaints
14 / 14
Members audit-ready
6 signed
New GCC contracts
The Challenge
What the client was facing
- Recurring interceptions for pest evidence and incomplete phytosanitary certificates.
- VHT and HWT records inconsistent across member packhouses.
- No unified data trail from orchard to port, making buyer traceability impossible.
Our Approach
How DKZ delivered
- Mapped every export lane and pest-risk pathway across all 14 members.
- Standardised VHT/HWT protocols, calibration schedules and treatment log formats.
- Trained regulator-facing staff in phyto documentation and buyer correspondence.
- Instituted a shared pre-shipment inspection checklist and photographic evidence pack.
Services Delivered
The engagement scope
Phytosanitary DocumentationVHT ConsultancyHot Water TreatmentRegulator Liaison
0
Rejected shipments (season)
-92%
Buyer complaints
14 / 14
Members audit-ready
6 signed
New GCC contracts
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